Professional FAQ

PureSurface vs. PureCleanse Pro?

PureSurface is for daily maintenance; PureCleanse Pro is our high-performance concentrate engineered for heavy soil, commercial kitchens, and bathrooms.

Safety & Ingredients?

All formulas are plant-powered, biodegradable, and free from bleach or ammonia. Full SDS documentation is available within the Partner Portal.

Scents & Customization?

Products are available fragrance-free by default. Custom signature scent creation is available for select partners (consultation fees apply).

Trial & Discovery?

We offer Discovery Kits for Laundry and Surface Care. 100% of the kit cost is credited back to your first institutional order.

Minimums & Contracts?

Order what you need. We do not require monthly minimums or long-term contracts. Wholesale pricing is activated by volume thresholds.

The Bottle Library?

To maintain systemic consistency, professional hardware is sold in standardized Sets of 4. Replacement triggers and caps are sold separately.

Shipping Rates?

Flat-rate shipping is $18. All professional orders over $350 qualify for Free Shipping within the contiguous U.S.

Fulfillment Timeline?

Standard orders ship from Rochester, NY within 5–7 business days. Bulk orders (>50 units) may require additional lead time.

Quality Control?

All orders are hand-packed and dispatched directly from our Rochester facility to ensure strict adherence to the MBC quality standard.